It should come as no surprise that the Holiday Inn St. Petersburg North-Clearwater has received accolades yet again for their outstanding customer service and dedication to the guest experience. The staff was praised with a standing ovation, personal recognition and a certificate of appreciation for their service and support this June by the 345th CSH.
The certificate of appreciation states:
“Department of the Army
Certificate of Appreciation
This is to certify that HOLIDAY INN CLEARWATER
For exceptional service and support to the 345th CSH FOB Beach Mission held from 1 June 2015 to 14 June 2015, St. Petersburg, Florida. Your contributions serve as a sterling example for all and are in keeping with the finest military traditions. Your distinctive accomplishments reflect great credit upon your organization, bravo company, 345th CSH, and the United States Army”
Kimberly Cason, General Manager of the Holiday Inn was proud to give equal commendation to her team. ” The Service Culture we live by is by far outstanding to all of our guests and our service scores and recognition is a reflection of that. Team, your departments have exceeded my expectations and has made me proud to work along side such an amazing team! THANK YOU.”
Holiday Inn Gainesville University Center is known for not only its extremely convenient location directly next to the University of Florida campus, making it without debate the best choice for college sports fans and visiting families alike, but the Gainesville hotel is also known for being home to the third location of one of Gainesville’s most popular pizza and Italian spot, Piesanos Stone Fired Pizza.
The restaurant at the Gainesville hotel is a variation on the original Piesanos model, rightly named Piesanos Stone Fired Pizza Pints and Pies, to reflect the first obvious difference – the massive array of beers on tap. The restaurant features the same menu, but offers 40 brews (local and national), all the while staying a family-friendly environment.
The Gainesville Sun paid a visit to the famous pizza-maker and wrote a rave review about the top-notch service, location and of course, the stromboli.
Get hungry and read the full article on the Gainesville Sun’s Website.
Consistency is key, and the Clearwater Holiday Inn would know a thing or two about that. This May, the Ulmerton Road hotel was notified by Tripadvisor of earning its latest award from the travel website, the 2015 Tripadvisor Certificate of Excellence. This award is earned by continually receiving great reviews from guests.
With an outstanding amount of “excellent” rated reviews, it comes as no surprise that the Holiday Inn St. Petersburg North-Clearwater has gained this title yet again. The hotel won the same award in 2012, with a 4 (out of 5) star rating, ranking #32 out of 97 hotels in the Clearwater area. However, in 2015, the hotel continues to hold a consistent 4 (out of 5) star rating, but now ranks even higher, at #28 out of 98 hotels in the area.
Travelers rated the hotel’s Location, Service, Cleanliness, Sleep Quality, Rooms, and Value no less than 4 stars (out of 5), with Service and Cleanliness totaling even higher, at 4.5 (out of 5) stars. The hotel’s dedication to exceptional customer service, attention to detail and personable experiences that travelers have so graciously lauded through their reviews on Tripadvisor allow us to look forward to many more remarkable achievements from the extraordinary staff at the Holiday Inn.
GAINESVILLE, FL Holiday Inn University Center Gainesville has launched a new charity program called “Holiday Inn Gives Back,” in which the hotel will champion a different local charity every month. When a group or organization books room blocks and/or meeting space, a portion of the proceeds will be donated to the current month’s selected charity in the organization’s name. Piesanos Pints & and Pies restaurant, located adjacent to the hotel and a Gainesville favorite for Italian food, has also joined in on the opportunity to make an impact by volunteering to donate a portion of their proceeds on select night(s). This program makes the choice a very easy one when choosing a hotel for group needs – the location directly next to University of Florida is one thing, but having the opportunity to give back to the community is another that makes the Gainesville hotel the best choice for groups and meetings.
For the month of April, the Gainesville Holiday Inn has parterned up with LifeQuest Organ Recovery Services. LifeQuest’s mission to save lives relies on individuals’ commitment to organ and tissue donation. The organization encourages everyone to join the Florida Organ Donor Registry at www.donatelifeflorida.org.
LifeQuest representative Coral Denton and the Holiday Inn Staff joined in for a group photo outside the hotel in observance of “National Donate Life Blue and Green Day” sporting the colors of the cause.
More about LifeQuest Organ Recovery Services
The Holiday Inn Mayaguez Puerto Rico and the Tropical Casino recently received the 2014 Performance Award for the Central America and Caribbean region from Intercontinental Hotels Group for meeting and exceeding seven different metrics including: revenue per available room, service to guests, associates’ recognition, problem management, corporate responsibility and guest reviews.
This is not the only award this hotel has received, including being the first hotel to receive a perfect score for the People’s Notice competition.
Congratulations, Holiday Inn Mayaguez and thank you for your commitment to excellence.
View Original Article as PDF
More at Caribbean Business
This past weekend at the prestigious Tampa Mayor’s Cup Rowing Regatta, The Barrymore Hotel Tampa Riverwalk received the honor of having a rowing scull christened in their honor, displaying the hotel’s logo. The Barrymore Hotel is a host hotel for many rowing teams across the country and is a proud sponsor and supporter of The Stewards Foundation/Row Tampa.
“While Tampa has long been the home to rowing with The University of Tampa beginning its program in 1941, as well as many top collegiate, and Olympic crews making Tampa their home for spring training, this spectator oriented event presents a unique opportunity for the local business community, future collegiate athletes and sports enthusiasts to participate in and witness competition at its highest level.”
Last week, Harve Rosenthal, General Manager of the Miami International Airport Hotel was proud to present Howard Rosenheck, Executive Housekeeper, with the “R & R” Award (Reward and Recognition Program) for outstanding customer service. Howard went above and beyond when a very unusual situation arose regarding a child, aged 10, was traveling through the Miami International Airport on his way to St. Croix to visit family. The child missed his flight from Miami to St. Croix, leaving him essentially “stranded.” The child’s mother learned he was at the Miami airport and contacted the hotel immediately, reaching Howard.
“Howard was calming, supportive, and went above and beyond to not only provide assurances that he would be there [at the MIA Hotel] but made the extra effort to personally locate [my son] and let me talk to him on his personal cell phone. He also called me back that night when [he] was at the hotel and talked to me the next morning to assure me he was on the flight…Howard was my lifeline,” explained the mother.
All of us at H.I. Development and the MIA Hotel are proud to call Howard one of our employees and thank him for his extreme dedication in such an incident that could otherwise have ended up without such a happy end.